FAQ
HOW FIT DO I NEED TO BE?
Within the group of up-to 12 guests there will most likely be different levels of fitness. Everyone is an individual and can only do what their bodies are capable of, so we do not expect everyone to be at the same levels. Workouts mostly run on a timed basis, which means within the time frame given (normally 30 sec-1 minute) you do what you can do in the amount of time given. The trainers will be there to motivate and push you to your limits, so don't worry about not getting the most out of the workouts. As for the hikes, if the trainers feel that they need to push certain guests more than others, adaptions will be made.
WHO ARE THE WORKOUTS DESIGNED FOR?
Everyone in good health. We are big believers in fitting a healthy lifestyle round a busy life. The group workouts are timed group circuits and deliver just that, relatively short intense workouts with maximum effort to receive the maximum results. The circuits are compiled of a number of 'stations', You will have a certain amount of time at each station (45 seconds for example) to perform as many repetitions with good form as possible. You then will have a short rest period before moving onto the next station. In this mode of training it is about how much you can do as an individual in the set time, not how many reps the person next to you is doing. someone of relatively low levels of fitness can train alongside someone of high levels of fitness, it is the effort of the individual at each station that counts.
WILL I LEARN ANYTHING?
All of our exercises will be a mixture of bodyweight and the use of functional equipment. When you arrive home from The Retreat, we hope that you take with you, knowledge about living a healthy lifestyle, different types of exercises so you will be able to keep up the good work. Our aim is to try and give you exercises that you can do at home so you can carry on progressing on what you learned at The Retreat.
HOW MANY GUESTS WILL BE STAYING AT THE RETREAT?
There will only ever be a maximum of 12 guests at one time staying at The Retreat. All guests will have the feel of an uncrowded villa.
CAN I ATTEND ON MY OWN?
85% of clients attend on their own. The group size is between 9-12 and you spend a lot of time together, so you bond very quickly. So please do not be worried to join us if you are flying solo.
DO YOU HAVE INTERNET SERVICE?
Yes, we do have WIFI in the whole villa.
CAN I SELF CATER?
We provide breakfast, snacks/brunches and evening meals every day you’re at The Retreat apart from the leisure day which is a leisure day for you to go sight see and enjoy the island, this is the only day food is not included.
DO I HAVE TO PARTICIPATE IN ALL OF THE ACTIVITIES?
No not at all we have designed the workouts/activities to be as beneficial towards your health, fitness and relaxation needs as possible. At anytime if you feel like you need to sit out, that is completely fine, it's your choice and prerogative. Our aim is to inspire, motivate and educate our guests, so that when you return to your everyday lives you feel energised and refreshed. We will not make you do anything you do not want to do.
WILL I HAVE ANY FREE/RELAX TIME?
Yes, of course, we are a wellbeing retreat and we believe in recuperation & relaxation, as well as working and training hard. We include yoga sessions and a full body massage, which will not only relax the body but the mind too. You will also have full use of the villa facilities including the HydroWave swimming. pool, sun loungers, chill out areas and the reading lounge area inside The Retreat. If you wish to explore the island you will need to hire a car. This is also perfect for you as we also give you a full day to go and explore the island and enjoy yourself away from The Retreat.
WILL I NEED TO BRING ANYTHING WITH ME?
When you have booked to stay with us at The Retreat you will automatically receive a recommended kit list of things to bring, all of which will be essential for your stay at The Retreat. Backpack (for our afternoon adventures), Suitable trainers and workout clothes, high factor sun cream, Hat/cap for sun protection, Beach towels (for your free time if you want to explore some amazing beaches) and of course travel Insurance. These are the main essentials that will be needed for The Retreat.
CAN I ATTEND WITH ANY EXISTING OR PRE-EXISTING INJURIES/MEDICAL PROBLEMS?
Upon booking your stay at The Retreat, we will ask you if you are in good health and well enough to perform activities. You will also receive a Medical Declaration form to fill in after booking. Some of our guests may have minor medical problems or pre-existing injuries, (asthma, high-low blood pressure, diabetes, back, joint problems) As long as we are made aware of any problems and your GP gives the all clear, then we can accommodate accordingly. We do not accept any guests with serious medical problems (heart conditions, stroke, epilepsy) So please be mindful when booking with a serious medical condition because We will not be responsible.
IF I INJURE MYSELF WHILST AT THE RETREAT?
We will be trying our upmost to prevent any accidents or injuries happening. Our workouts are designed to be safe and effective to minimise any risks that may occur. The trainers are first aid qualified and will be able to deal with any minor injuries. We also have a fully qualified in-house Nurse and Sports Therapist so you’re in very capable hands. In an emergency an ambulance will be called immediately. We highly recommend travel insurance, participating in exercise and hikes can be challenging and you need to be covered.
DO I NEED TRAVEL INSURANCE TO COME TO THE RETREAT?
As stated above, we HIGHLY recommend travel insurance, especially for a holiday that involves fitness and activities. We cannot make our guests get travel insurance, but we hold no responsibility for any problems that might occur and not being covered.
CAN I SMOKE OR DRINK ALCOHOL AT THE RETREAT?
We want you to enjoy yourself and if you like the odd Drink, then that is fine with us. We do expect our guests to drink in moderation and be respectful of the other guests. If you do get drunk and become aggressive or disrespectful, we may ask you to leave. There will be a designated smoking area outside, but there will be NO smoking inside the retreat, bedrooms or anywhere other than the smoking area. This is a retreat and not a boot-camp so most evenings your food/drink choices will be up to you.
I AM CONCERNED ABOUT TRAINING IN THE HEAT!
Tenerife is one of the lucky places, which has year-round sun. In the summer months it gets especially hot. Our workouts are mainly in the mornings, which is the coolest part of day. Afternoon hikes will be in the middle of the day and that’s why we ask you to bring, hats, high factor sun cream and we will be making sure you are drinking plenty of water. If at any time you feel it is too hot and you cannot continue, we will make sure you drink plenty of water, cool your body and heart rate down, before you stop exercising. We are here to help.
DO I NEED TRANSFERS TO AND FROM THE AIRPORT?
The Retreat transfers are included to and from the airport, unless you hire a car.
DO I NEED CAR HIRE?
We do encourage you to get car hire during your stay at The Retreat. If you have access to your own hire car you will have the freedom to explore what Tenerife has to offer at your own leisure. The retreat is located 10 mins drive from three different coast lines with amazing beaches and 5 mins from Los Cristianos and Las Americas. As you will get a whole day off and most evenings, we do recommend for you to rent a car.
DO I GET TO SPEAK TO THE OTHER RETREAT GUESTS COMING ON THE SAME ARRIVAL DAY AS ME BEFORE I ARRIVE?
Yes of course a month before your arrival date we will introduce you all in a group chat either via WhatsApp or Messenger. You will then be able to get know each other, get excited and of course ask any questions! Possibly share a hire car together to bring costs down!
WHAT ARE THE CANCELLATION AND DEPOSIT CHARGES?
When booking The Retreat, you will need to pay 10% of the booking to secure your place. This is done via our secure payment system called Stripe.
You can then pay in instalments, but the total amount is due 8 weeks before the arrival date. If you fail to do so you will lose your place and there is no refund. (Unless you notify the office and have made special arrangements)
Once booked you will receive a booking confirmation letter via email with all the essential information which you will require to join us at the Retreat along with a receipt of payment which will be attached onto the confirmation email.
If for any reason you have to cancel your booking these charges will be applied based on the number of days before your arrival date, that the written notification of cancellation is received via email.
- 10-12 + weeks before your arrival date 40% of what you have paid will be refunded to you, plus you will be charged a £50 admin fee.
- 6-10 weeks before your arrival date 20% of what you have paid will be refunded to you, plus you will be charged a £50 admin fee.
- 2-6 weeks before your arrival date 0% of what you have paid will be refunded to you, plus you will be charged a £50 admin fee.
- 7 days or less prior to arrival date: No refunds
- If you do not show up or leave the retreat early, there will be no refunds
