Privacy Policy

We understand that privacy is important to our online visitors and users. We respect your privacy and will take all reasonable steps to safeguard and protect your information.

We do not share or sell your personal information to any third parties other than our payment processor Stripe, who facilitate our secure order processing (see payment information below).

By using this website you consent to some personal information being collected.
When you use this website we collect information such as:

• your IP address
• details of which version of web browser you used
• information on how you use the site

We can’t personally identify you using this data.

When you visit this website we collect this information in a way which does not identify you. We only record data such as the type of web browser and operating system you are using, the pages you visit, and the date and time of your visit. We cannot identify you personally from this information and will not associate any data gathered from this site with any other personally identifying information from any source. We do not attempt to collect any personal data about you through this site unless you provide it to us voluntarily; for example, by sending an email.

Payment Information.

By placing a booking via this website you consent to some personal information being collected and used to enable us to fulfill your booking securely

When you initially provide or update your payment information, we transmit it via an encrypted connection to our Payment Processor, Stripe. Stripe uses and processes your payment information in accordance with Stripe’s Privacy Policy.

Cookies

tenerife-retreat.com puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site and to improve the usability of this site

Cookies are used to:

• measure how you use the website so it can be updated and improved based on your needs
• remember the notifications you’ve seen so that we don’t show them to you again
• to improve the overall usability of this website 

Cookies aren’t used to identify you personally.
You can disable cookies in your browser settings but please note:
doing so will disable many features of this website and result in limited and/or disabled functionality